jilibd Privacy Policy
This policy contains a full description of how we collect, store, use, and protect your personal information.
About This Policy
1 Introduction
jilibd ("we", "us", or "platform") is an online gaming service in Bangladesh. This privacy policy ("policy") describes how we collect, process, store, share, and protect your personal information when you use our website (jilibd.cam) and related services.
By using our services, you consent to the collection and use of information as described in this policy. Reading and understanding this policy is both your right and your responsibility. If you disagree with any part of this policy, please refrain from using our services.
This policy applies only to individuals aged 21 or above. Registration or use of the service by minors is strictly prohibited.
2 Information We Collect
jilibd collects various types of information, primarily from three sources: what you provide directly, information collected automatically from your device and browser, and information received through third parties.
2.1 What You Provide Directly
- Name, date of birth, national ID number (for age verification)
- Email address, mobile number, and account password
- bKash, Nagad, Rocket, or Upay number, bank account details (for transactions)
- Messages sent to support via live chat or email
- Any additional information provided at your own request
2.2 Automatically Collected Information
- IP address, browser type, device information, and operating system
- Site visit times, page history, and session-related information
- Information collected through cookies and similar tracking technologies
- Gameplay logs, betting history, and account activity
2.3 Information Received from Third Parties
We may receive limited information from trusted third parties when needed for identity verification or fraud prevention. Such information is used only for the necessary purpose.
3 Purposes for Using Information
jilibd uses your information for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | To handle registration, login, identity verification, and account security. |
| Payment Processing | To manage deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank. |
| Gaming Services | To improve the gameplay experience, provide bonuses and rewards, and verify results. |
| Customer Support | To resolve your issues via live chat or email. |
| Security and Compliance | To prevent fraud, money laundering, and access by minors. |
| Service Improvement | To analyse user behaviour and improve site performance. |
| Communication | To send important account notifications, policy changes, or relevant information. |
4 Information Sharing and Disclosure
jilibd does not sell your personal information to third parties. However, we may share information in certain circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing, technology infrastructure, identity verification, and game delivery. These partners are given access only to the information necessary and are required to follow our guidelines.
4.2 Legal Requirements
We may be required to provide information as part of a court order, law enforcement investigation, or other valid legal process. In such cases we provide only the minimum information necessary.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be part of the transferred assets. In such circumstances we will notify you in advance where possible.
We never sell or lease your personal information to any third party for marketing purposes without your consent.
5 Cookies and Tracking Technologies
The jilibd website uses cookies and similar technologies to improve your experience and analyse site performance.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: To remember your preferences, language, and other settings.
- Analytics cookies: To understand site usage patterns, which helps improve the service.
Most browsers offer controls to manage cookies. Keep in mind that disabling cookies may prevent some site features from working properly.
6 Data Security Measures
We have adopted industry-standard technical and organisational measures to keep your information secure:
- SSL Encryption: All data transfers between you and our servers are secured with 256-bit SSL/TLS encryption.
- Access Controls: Only authorised staff can access personal information, and only on a need-to-know basis.
- Password Hashing: Your password is stored as an encrypted hash and never in plain text.
- Regular Security Audits: Our systems undergo regular security reviews.
- Two-Factor Authentication: An option to enable an extra layer of security for your account.
- Fraud Detection: Automated monitoring to detect unusual activity.
No digital system is completely impenetrable. However, jilibd is committed to maintaining the highest security standards at all times. If you have any security concerns, contact us immediately.
7 Data Retention Period
We retain your personal information only for as long as necessary:
- Active accounts: All information is retained for as long as your account remains active.
- Transaction records: Financial transaction data is retained for a specified period in accordance with legal requirements.
- Closed accounts: Even after an account is closed, some information may be retained for a defined period for fraud prevention and legal compliance.
- Log data: Server logs and analytics data are generally kept for a short period and then deleted.
8 Your Rights
You have the following rights regarding your personal information:
8.1 Right of Access
You can find out what information we hold about you and request a copy of that information.
8.2 Right to Rectification
If your information is incorrect or incomplete, you can request that it be corrected. You can update many details yourself directly from your account settings.
8.3 Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business needs.
8.4 Right to Restrict Processing
You can request that your information be used in a limited way for specific purposes, such as opting out of marketing communications.
8.5 Right to Data Portability
You can receive the information we hold about you in a structured, commonly usable format.
To exercise these rights, contact our support team via live chat or email. We generally respond to all requests within 30 days.
9 Child Protection Policy
jilibd strictly enforces a 21+ age requirement. We do not knowingly collect information from anyone under the age of 21. If we become aware that we hold information belonging to a minor, we delete it immediately and suspend the associated account.
If you are aware that a minor is using jilibd, please contact us immediately.
10 International Data Transfers
Some information may be processed or stored on servers outside Bangladesh as required to provide our services. In such cases we ensure that:
- Data transfers occur only with trusted and secure service providers.
- Appropriate safeguards are applied to international transfers.
- Third-party providers maintain privacy standards consistent with this policy.
11 Policy Changes
jilibd may update this privacy policy from time to time. When changes are made:
- The "Last updated" date at the top of the page will be changed.
- For significant changes, you will be notified by email or via an account notification.
- Continued use of the service after the updated policy is published will be considered your acceptance of the new policy.
We recommend that you visit this page regularly.
Privacy Contact
If you have any questions about this privacy policy or any requests regarding your information, please contact us. Our support team is available 24/7 in English.
For privacy-related requests, write "Privacy Request" in the subject line of your email. We generally respond within 30 business days.